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             FAQ:

           Cremation ServicesNiche Services
Ancestral Tablet Services

           Cremation Services

1. How are cremation services booked?
Bookings are received through Singapore funeral undertakers only.

2. What are the time slots for cremation?
They are at 9.30am, 12.00pm and 3.00pm daily.

3. What are the documents and fees needed?
a. The applying applicant/undertaker must produce a valid death certificate (with all information filled and officially stamped, unless it is computer printed) from the relevant authority. The certificate must be submitted at least 2 days before cremation , else the reserved slot will be cancelled. (If information is incomplete, the applicant has to revisit the issuing authority for completion before re-submission.
b. The cremation fee is $400 per person. Payment is made upon submission of death certificate, upon which a receipt will be issued confirming cremation time.
c. Cremation here will include a computer-allocated niche for placement of ashes.

4. Is there a maximum size for cremation caskets?
The size should not exceed 60cm/2ft width x 50cm/1ft height x 203cm/6ft 8 in length.

5. Can I cremate pets?
Only human bodies are allowed for cremation.

6. Can a body from overseas be cremated?
Yes, provided that the body is managed by a local undertaker, and that these documents are available:
a. Death Certificate from place of origin
b. Import cum cremation permit issued by local custom/authority (according to the government’s prevailing law on document requirements)

7. Can meals be ordered for consumption after the cremation ceremony?
Orders of vegetarian meals can be placed through the undertaker.
The pricing is $38, $68 or $108 per table with a minimum order of 2 tables. Orders should reach us at least 2 days before cremation. No cancellation is allowed upon confirmation of order via the order form.

8. Can we personally engage monks to conduct the cremation ceremony?
Chanting services for cremation will be provided by our monastery’s monks.

Punctuality for cremation is crucial. Latecomers need to wait for another time slot.

Niche Services

1. Where are the niches (for urn placement of human cremated ashes)?

They are at the 2 columbariums, each with 3 floors, on the monastery ground - namely, the “Pu An Ta” and “Pu Tong Ta”.

2. What are the columbarium’s opening hours?
The columbarium operates everyday, including weekends and public holidays, from 8.30am to 4pm.

3. What documents are needed to book a niche?
Applicants must produce:
a. Valid cremation certificate from place of cremation
(if cremation is not done in our monastery, or if the remains were exhumed and cremated)
b. Removal certificate or the equivalent
(from the place of removal if the ashes were shifted from another columbarium)
c. If cremation is done in our monastery, it will include a computer-allocated niche.

4. What niches are there available?
a.Computer-allocated niches – Computer-generated niche number, with no choice allowed.
b. C hoice niches – Selected by applicant, dependent on price category.
c. Longevity niches - Pre-booked for those still alive ( 长生禄位 ).

5. What documents are needed for niches for ashes from overseas?
a. Original import/export permit of the ashes
b. Valid original death certificate from country of death
(Translation is needed if death certificate is not in English or Chinese)
c. Valid original cremation certificate from place/country of cremation

6. How many photos are needed for the niche?
a. 1 passport-sized photo is needed for creating clay photo for niche (except for the 5 th floor of Pu An Ta), charged at $15 per photo.
b. 2 passport-sized photos are needed for niches at 5 th floor of Pu An Ta, free of charge. (Please leave back of photos blank.)

7.What is needed to complete niche purchase?
One has to submit the following for completion of the transaction:
a. Documents as mentioned in Questions 3 or 5.
b. Sales agreement form for niches
c. Payment for niche fees and niche photo (if any)
d. Collect official receipt and carbon copy of the niche sales agreement (All original documents of niche transactions must be kept for any future changes.)

8. Can niches be reserved?
Reservation can be made only for the 5 th floor of Pu An Ta. There is a grace period of 3 days from the booking day to make full payment, after which the reservation will be cancelled.

9. What are the modes of payments?
Payment can be via Cash, Nets (recommended), cheque or credit card (Visa or Mastercard - only for payments of S$1,000 and above)

10. Can urns be removed?
Yes, the applicant must submit the original official receipt and the sales agreement of purchase of the niche at time of removal. If the documents are lost, a statutory declaration is needed. The declaration must not be more than 6 months old at the time of removal.

11.Can niche location be changed after placement?
Yes, only for upgrade cases, the details of which are stated in the terms and conditions at the back of the sales agreement form for niches.

The terms and conditions are stated at the back of each niche sales agreement. All terms and conditions are legally binding. Only properly cremated ashes are allowed for niches.


Ancestral Tablet Services

1. Why place Ancestral Tablets here?
a. The monastery has a peaceful environment.
b. There is daily maintenance for the Ancestral Tablet Halls.
c. There are offerings of fruits and vegetarian meals made.
d. There is chanting by Sangha members (monks) on 1 st and 15 th of every lunar month.
(Family members who are busy can visit and pay respects during festive or special days.)

2. What are the opening hours of the Ancestral Tablet Halls?
Both halls located at basement and 3 rd floor of the building are open daily from 8am to 4pm, including weekends and public holidays.

3. When can ancestral tablets be booked?
a. For those who are still alive.
b. For the deceased
(Niche or ashes need not be in the columbarium to be eligible for application of tablet.)

4. How to book for ancestral tablet placement?
a. First, applicants should visit our Ancestral Tablet Halls to choose the price category. The price only indicates a general area of the tablet position. The monastery will arrange the exact location and tablet number. There is no selection of exact placement position. Tablet placement will be according to the placement ceremony date.

b. Next, go to the Front Office to ask for the Ancestral Tablet Form for registration, which will be completed upon submission of the completed form, tablet’s photos and full payment. Creation of the tablet will take 4 weeks or 1 month from the payment date. The placement ceremony will be 4 weeks from the date of payment.

5. Can I make changes to the booking of the ancestral tablet?
Changes can only be made within 5 days after the full payment, subject to the below:

Tablet Placement

Changes

Not / Allowed

Before

Upgrade to higher price
(eg. $900 to $2000)

 

Allowed
  Tablet names

Allowed if tablet has not been made. (If tablet has been made, applicant will have to bear the cost of the new tablet.)

 


Placement
ceremony date

Allowed

After

Upgrade to higher price


Tablet name

Allowed. (Old tablet cannot be removed and there is no refund.)

Not Allowed


General


Tablet number

Removal

Downgrade to lower price
(eg. $2000 to $900)


Not Allowed

Not Allowed

Not Allowed

All purchases and placement of ancestral tablets in our monastery are subjected to the
terms and conditions as stated on the ancestral tablet agreement, which are legally binding.


 

 

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